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ABB employees, contractors, suppliers, customers and other stakeholders must speak up and report any suspected or observed violations of the law or the ABB Code of Conduct. Working with integrity and transparency means that we have a responsibility to protect ourselves and ABB from unethical conduct which may be in breach of our ethical values and expectations. We encourage all our external stakeholders to feel empowered to do the same so that concerns can be appropriately addressed and remediated if necessary.
Integrity reports can be made to:
- An ABB line manager or another person in the management chain
- A member of the ABB Legal & Integrity team
- A member of the Integrity & Regulatory Affairs team at ABB headquarters in Zurich
- Any local representative designated to handle concerns
- An ABB Human Resources business partner
- The Chief Integrity Officer; or
- The ABB Business Ethics Helpline.
ABB strives to maintain a culture in which its stakeholders feel comfortable to raise concerns in good faith about potential violations of the law or the ABB Code of Conduct. Good faith reporting means that those making a report reasonably believe that the conduct complained of constitutes (or may constitute) a breach of law, regulations, rules, applicable ABB policies, or the ABB Code of Conduct.
To the extent permitted by law and policy and in keeping with the need to conduct a competent internal investigation, we take steps to maintain the confidentiality of the person making a report. Those who choose to identify themselves when filing a report are cautioned that their identity may become known for reasons outside of the control of the investigators. Similarly, the identity of the subject(s) of the investigation will be maintained in confidence with the same limitations.
Reports are received and processed by an independent service provider which forwards the report to a dedicated investigations team within the Legal & Integrity function at ABB headquarters or, in EU countries where required by law, to a local representative of the chosen ABB partner company. All reports are subject to appropriate investigation and are brought to full closure using systematic processes and tracking systems so that due process is followed across our internal investigations.
Help us detect and resolve integrity concerns by promptly reporting concerns you have, and by cooperating with any investigation that follows. For our employees and contractors, refusing to cooperate with an investigation into an integrity concern is a breach of our Code of Conduct.
Retaliation against anyone who in good faith reports a concern to ABB about illegal or unethical conduct is not tolerated. Any employee or contractor who is found to have engaged in retaliatory conduct or the abuse of reporting processes will be subject to disciplinary action.