The ABB Business Ethics Helpline was introduced in 2006 for the purposes of providing all ABB employees and stakeholders, worldwide, with a means to report suspected violations of the ABB Code of Conduct, Supplier Code of Conduct, or applicable laws.

What can be reported?

All ABB Code of Conduct and Supplier Code of Conduct violations can be reported, including but not limited to:

Ethics and compliance issues, fraud, misconduct, corruption, financial issues, conflicts of interest, insider trading or antitrust regulations, theft, embezzlement.
Employee relations and human resources issues, such as harassment, discrimination, improper workplace conduct or immigration issues.
Loss prevention and asset protection.
Workplace violence and alcohol/drug abuse.
Human rights, environment, conflict minerals, health and safety, such as occupational health and safety violations.

What kind of information do I need to provide?

When making a report, reporters are encouraged to disclose their identity. Reports can be made anonymously; however, ABB strongly encourages reporters to provide their contact details or email address so that contact can be maintained throughout the investigation.

ABB will take all reasonable steps to ensure confidentiality throughout the reporting process, so people filing reports should not fear that their identity or issue will be improperly disclosed or abused. Complaints made in good faith will not expose any reporter to sanctions.

When making your report, please be aware that the information you provide or the allegations that you make could result in decisions that affect employees of ABB and other third parties involved in the matter. We therefore kindly ask you to provide us only with information that is accurate to the best of your knowledge.

We also ask that you provide all relevant facts, details and explanations in relation to your report that could assist ABB in its investigation of the matter. Reports which cannot be substantiated will not justify further investigation or review.

Open reports raised before 2.09.2024
Employee reporting
Stakeholder reporting

Important information for reporters on open cases reported before 2 September 2024.

ABB has changed the provider for the ABB Business Ethics Helpline per 2 September 2024. Don’t worry, we will transfer all open cases from the outgoing Helpline, to the new one, and we will continue to work on your matter there.

If you reported a matter to the old Helpline, you can continue to leave messages for us on that platform until 30 September 2024 or you can communicate with your investigator by email.

To make sure you can contact us about your report if needed:

Keep a note of the case number for your matter or the report key. You should refer to it in any communications you have outside the Helpline.
Request your investigator’s email address. You can use it to contact them outside the Helpline.
Please provide your investigator with your email address, so they can contact you if needed. If you don’t want to reveal your identity, please provide an anonymized email address.
Unless your investigator has your contact details, they will not be able to reply to you or contact you about your case after 30 September 2024.

Although you can continue to leave messages for your investigator on the outgoing Helpline till 30 September 2024, there may be delays in responding to enquiries from 28 August 2024 onwards for technical reasons. Our apologies in advance.

ABB offers a number of reporting channels through which its employees can report their concerns: their ABB line manager or another person in the management chain, local Legal & Integrity officer, human resources or through the ABB Business Ethics Helpline number. More details on the Reporting Channels are available on the ABB group intranet website (available only internally) or on your local intranet site.

All stakeholders that have a business relationship or other interest with ABB can make a report by:

Telephoning one of the telephone numbers specific to your location on the ABB Business Ethics Helpline or the ABB stakeholder helpline at + 41 43 317 33 66 (international call rates apply; reports to this line are made in English).

By submitting a web report through the ABB Business Ethics Helpline portal.
The ABB Business Ethics Helpline is hosted by an independent third party, Case IQ, and is available 24 hours a day, 7 days a week.

When making your report to ABB, we ask that you provide as much detailed information including dates, persons involved, countries, incident etc. so that the ABB integrity function can investigate your report fairly and thoroughly. By providing your personal contact information the Group can communicate with you directly if we require further information and assistance from you.
Reports made to the ABB Group are usually handled by a dedicated global investigations team within the ABB Group Legal & Integrity team, Integrity Investigations & Monitoring (IIM). If you are in Europe and do not wish for your report to be handled by the global investigations team (IIM) you may be able to request your report be handled by a local representative of your chosen partner ABB company. Please indicate this preference when making your report.

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How do I report?

What can be reported?

What kind of information do I need to provide?

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