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How do I report?

The ABB Business Ethics Helpline was introduced in 2006 for the purposes of providing all ABB employees and stakeholders, worldwide, with a means to report suspected violations of the ABB Code of Conduct, Supplier Code of Conduct, or applicable laws.
Integrity helpline

What can be reported?

All ABB Code of Conduct and Supplier Code of Conduct violations shall be reported, including but not limited to:

  • Ethics and compliance issues, fraud, misconduct, corruption, financial issues, conflicts of interest, insider trading or antitrust regulations, theft, embezzlement.
  • Employee relations and human resources issues, such as harassment, discrimination, improper workplace conduct or immigration issues.
  • Loss prevention and asset protection.
  • Workplace violence and alcohol/drug abuse.
  • Environment, conflict minerals, health and safety, such as occupational health and safety violations.

What kind of information do I need to provide?

When making a report, reporters are encouraged to disclose their identity. Reports can be made anonymously; however, ABB strongly encourages reporters to provide their contact details or email address so that contact can be maintained throughout the investigation. 

ABB will take all reasonable steps to ensure confidentiality throughout the reporting process, so people filing reports should not fear that their identity or issue will be improperly disclosed or abused. Complaints made in good faith will not expose any reporter to sanctions. 

When making your report, please be aware that the information you provide or the allegations that you make could result in decisions that affect employees of ABB and other third parties involved in the matter. We therefore kindly ask you to provide us only with information that is accurate to the best of your knowledge. 

We also ask that you provide all relevant facts, details and explanations in relation to your report that could assist ABB in its investigation of the matter. Reports which cannot be substantiated will not justify further investigation or review. 

ABB employees should report their concerns initially to their direct management, local Legal & Integrity officer, human resources, or alternatively, through their country specific Business Ethics Helpline number. More details on the Reporting Channels are available on the ABB group intranet website (available only internally) or on your local intranet site.

All stakeholders that have a business relationship with ABB can make a report by:

  • Telephoning the ABB stakeholder helpline at + 41 43 317 33 67 (international call rates apply). This service is provided by an independent third party, Navex, and is available 24 hours a day, 7 days a week. Reports can only be made in English. At the end of your report you will be given a report identification number and PIN so that you can follow the progress of your report online or by telephone; or
  • When making your report to ABB, we ask that you provide as much detailed information including dates, persons involved, countries, incident etc. so that the ABB integrity function can investigate your report fairly and thoroughly. By providing your personal contact information the Group can communicate with you directly if we require further information and assistance from you;

  • Reports made to the ABB Group are usually handled by a dedicated global investigations team within the ABB Group Legal & Integrity team, Integrity Investigations & Monitoring (IIM). If you do not wish for your report to be handled by the global investigations team (IIM) but prefer report handling by a local representative of your chosen partner ABB company, please indicate this preference when making your report.
France, Greece, Belgium, Netherlands, Luxembourg, Spain, Portugal

Reports from these EU countries are not allowed to be received by the Group integrity office due to legal/data privacy regulations. If any such reports are received, the Group will not process the information further, and will delete the data as required by EU regulations.

Denmark

Stakeholders from Denmark are required to identify themselves in connection with a report and must identify the type of business relationship they have with ABB.

The types of issues that can be reported include:

  • Serious offences – which may be of importance to the Group as a whole, or which may be of great importance for individuals’ lives or health.
  • Suspicion of serious financial crime, including bribery, fraud, forgery and the like.
  • Any Sarbanes Oxley Act breaches –including irregularities within accounting, internal auditing, auditing and in case of suspicion of corruption and crime within the bank and financial sectors.
  • Any environmental pollution, serious breached of the industrial safety and circumstances which are aimed at an employee, eg, violence or sexual harassment.

NOTE: Minor offences are not to be reported through the Denmark Stakeholder helpline or Web submission portal.

Sweden

If you are reporting from Sweden, you can choose to submit your report via the Business Ethics Helpline and Web Submission portal either to the dedicated global investigations team within the ABB Group Legal & Integrity team, Integrity Investigations & Monitoring (option to report globally), or to submit your report to a local representative of your chosen Swedish ABB partner company for handling (option to report locally).

  • If you wish to Report Globally to IIM, ABB Group: Reports are usually handled by IIM , or may be referred to another function, such as HR, if appropriate.
  • If you wish to Report Locally: You can submit your report to the following local representatives appointed for the Swedish ABB companies:
    • Peter Flodin; Country Corporate Counsel: peter.flodin@se.abb.com: +46 730 913311 (as of week 31, 2022).
    • Erik Husdal; Legal Counsel, erik.husdal@se.abb.com: +46 76-14 518 13 (week 29 and 30, 2022).
    • The list of local representatives will be  updated from time to time.

When making your report to ABB we ask that you provide as much detailed information including dates, persons involved, countries, incident etc. so that the ABB integrity function can investigate your report fairly and thoroughly. By providing your personal contact information an ABB investigator can communicate with you directly if we require further information and assistance from you.

Learn more