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Resolving Issues

ABB applies zero tolerance and takes the appropriate disciplinary action

ABB is focused on preventing, detecting and remediating integrity concerns. We enforce a strict zero tolerance policy for violations of the law or the ABB Code of Conduct, and we will take the appropriate disciplinary action – including termination of employment – against employees who violate them.

Anti-bribery reviews of business units and countries globally are conducted frequently throughout the year. Each review includes examination of business processes, accounts and balances, and tests transactions to assess robustness of controls and identify possible violations. The anti-fraud program is also monitored by internal audit who regularly evaluates fraud risk exposure and developing trends. This is a cross functional analysis of 21 program elements and the response plan to prevent and detect potential fraud.

Remediation

Integrity Investigations & Monitoring
Disciplinary action
Remediation

Resolving any potential integrity concerns.

All reports come into ABB’s dedicated global investigations team, the Integrity Investigations & Monitoring team (IIM), which reports to Group Legal and Integrity at ABB headquarters in Zurich. In EU countries where required by law, reporters can also ask for their report to be submitted to a local representative for their chosen ABB partner company for handling, instead of to IIM.

IIM has a team of investigators globally, divided between Europe, Middle East and North Africa, the Americas and Sub-Saharan Africa, Asia-Pacific and India, Bangladesh and Sri Lanka. Reports will usually be handled by IIM or other appropriate business area under the supervision of IIM.

All allegations / reported issues are handled, investigated, exposures mitigated and disciplinary actions taken as applicable and appropriate. IIM works in a coordinated effort with functions such as internal audit and Group Legal and Integrity and sometimes uses external resources to deliver a wide range of support on all aspects of conducting investigations at ABB.

The ABB Code of Conduct is enforced through systematic disciplinary actions.

ABB operates a formal process for dealing with the individual and institutional consequences of integrity and compliance matters. Disciplinary Committees comprising of internal stakeholders from a cross-section of ABB functions are convened to make decisions on accountability and remediation based on investigative results, whenever necessary.

ABB is committed to preventing reoccurring problems through enhanced processes and controls, training and communications.

Remediation is an important part of the global ABB integrity program and a key aspect of preventing reoccurrence of potential issues. ABB seeks to identify risk early on so that each situation can be assessed and sustainable remediation measures applied quickly. ABB conducts periodic review and testing of the implementation of the Code of Conduct, standards, and procedures designed to evaluate and improve their effectiveness in preventing and detecting violations of the Code of Conduct, local laws and ABB's integrity program, taking into account relevant developments in the field and evolving international and industry standards.

Following detection of an integrity concern, ABB takes the appropriate steps to resolve the situation and to help prevent the reoccurrence of such an event. Lessons learnt and ongoing improvements in order to anticipate future trends allows ABB to initiate proactive action plans designed to mitigate risks for ABB on a long-term basis.

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Commitment

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Standards

Our fundamentals: prevent, detect, and resolve

Reporting channels

The key is to speak up and bring integrity concerns into the open so that problems can be resolved quickly

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Training & communications

ABB trains every employee at every location around the world

FAQ

Answers to some of our most frequently asked questions

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Resolving Issues

Remediation

Resolving any potential integrity concerns.

The ABB Code of Conduct is enforced through systematic disciplinary actions.

ABB is committed to preventing reoccurring problems through enhanced processes and controls, training and communications.

Learn more

Commitment

Standards

Reporting channels

Training & communications

FAQ

Products

Products

Industries

Services

About us

Select region & language

Resolving Issues

Remediation

Resolving any potential integrity concerns.

The ABB Code of Conduct is enforced through systematic disciplinary actions.

ABB is committed to preventing reoccurring problems through enhanced processes and controls, training and communications.

Learn more

Commitment

Standards

Reporting channels

Training & communications

FAQ

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