ABB applies zero tolerance and takes the appropriate disciplinary action
ABB is focused on preventing, detecting and remediating integrity concerns. We enforce a strict zero tolerance policy for violations of the law or the ABB Code of Conduct, and we will take the appropriate disciplinary action – including termination of employment – against employees who violate them.
Anti-bribery reviews of business units and countries globally are conducted frequently throughout the year. Each review includes examination of business processes, accounts and balances, and tests transactions to assess robustness of controls and identify possible violations. The anti-fraud program is also monitored by internal audit who regularly evaluates fraud risk exposure and developing trends. This is a cross functional analysis of 21 program elements and the response plan to prevent and detect potential fraud.
All reports come into the office of special investigations, a function of the integrity team reporting to Group Legal and Integrity at ABB headquarters in Zurich. There are currently 19 officers globally, divided between Americas, Asia Middle East and Africa, and Europe.
All allegations / reported issues are appropriately investigated, exposures mitigated and disciplinary actions taken as applicable and appropriate. The special investigation officers work in a coordinated effort with functions such as internal audit and Group Legal and Integrity in delivering a wide-range of investigation support on all aspects of conducting investigations at ABB.
The Human Resources Disciplinary Protocol is ABB’s formal process for dealing with the individual consequences of integrity and compliance matters. The process was institutionalised in 2004 with the creation of the Human Resources Disciplinary Committee (HRDC) at headquarters. Additional committees have been established at the regional level since 2008. ABB employs Human Resources Disciplinary Committees at headquarters and in the regions to implement disciplinary decisions based on investigative results.
Remediation is an important part of the global ABB integrity program and a key aspect of preventing reoccurrence of potential issues. ABB seeks to identify risk early on so that each situation can be assessed and sustainable remediation measures applied quickly. ABB conducts periodic review and testing of the implementation of the code of conduct, standards, and procedures designed to evaluate and improve their effectiveness in preventing and detecting violations of the Code of Conduct, local laws and ABB's integrity program, taking into account relevant developments in the field and evolving international and industry standards.
Following detection of an integrity concern, ABB takes the appropriate steps to resolve the situation and to help prevent the reoccurrence of such an event. Lessons learnt and ongoing improvements in order to anticipate future trends allows ABB to initiate proactive action plans designed to mitigate risks for ABB on a long-term basis.