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Training and communications

Our Global Integrity Program has a strong training and communications component. Here you will learn more about our e-learnings, our face-to-face trainings, communications activities, and the key messages in those communications. 

Key messages for employees

ABB’s technology makes a major contribution to businesses and communities around the world. It is not, however, only what we do, but how we do it, which determines our reputation with our stakeholders and our level of continued success.

Upon joining ABB, employees are required to read and understand ABB’s Code of Conduct, to know what is required to live up to our ethical standards and expectations. All employees are expected to take mandatory training on our key Code of Conduct topics.

For those employees which face higher risks in their day to day work such as those that are customer facing or in gatekeeper functions (e.g., Finance or Legal & Integrity), we provide tailored upskilling to enable them to identify and appropriately address risks that they confront in their work.

Key messages

Every employee at ABB must understand that:

  • ABB must not breach any laws.
  • ABB competes and wins fairly, ethically, and only by playing by the rules.
  • The ABB Code of Conduct and our detailed policies and procedures collectively explain the behavior expected of every employee.
  • ABB remains proactive by designing, implementing and maintaining education and communications, conducting internal surveys, and committing resources, to adequately implement the ABB Global Integrity Program.

Management's Responsibility

The primary responsibility for ensuring that employees are aware of and embrace these messages lies with the business. Business Presidents and financial controllers regularly review and report on integrity and compliance developments in their business, and any issues identified are required to be an agenda item for reviews by the business. They also form part of ongoing performance evaluations.

“ABB is committed to fostering a culture where integrity is woven into the fabric of everything we do,” said Andrea Antonelli, ABB’s General Counsel. “Integrity must be embedded in our businesses and processes, and reflected in our employees' behavior. This means acting responsibly and with accountability, as individuals and as a company.”

Raising awareness and visibility of integrity throughout ABB

Regular and wide-ranging communications enable employees around the world to be aware of ABB’s commitment to integrity and what the consequences are if we fall short.

Integrity communications are posted regularly on the ABB intranet including:

  • Straight Talk cases;
  • Yammer posts by management; and
  • Integrity videos with messages from senior leadership.

Straight Talk case library

We maintain a dedicated internal platform where we share integrity learnings, both successes and failures, from real life cases that ABB (or another major organization) has faced. Known as ‘Straight Talk’, these learnings are complemented with readily available data on active or recent investigations, giving greater transparency to what our investigations portfolio looks like in terms of risks and trends, the types of reports made, the geographies concerned, and the methods of reporting used by employees. All online employees can access these.

Posters and leaflets

Several Business Ethics Helpline poster campaigns have been rolled out in all locations around the world to encourage reporting and raise awareness about specific areas of risk that we face. This is particularly useful for spreading the integrity message to production workers who do not use or have access to our online systems. Regular integrity messaging and visuals across ABB locations support a strong culture of integrity.

In addition, display stands, posters and integrity boards at a number of traffic points promote the Business Ethics Helpline. ABB Code of Conduct leaflets are made available for employees to take with them.

Learn more