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Training and communications

Our integrity program has, as one of its key components, a strong training and communications component. Here you will learn more about our e-learnings, our face-to-face trainings, communications activities, and the key messages in those communications.

E-learning

Online courses allow learners to take training according to their schedule

Face-to-face training

An inclusive, two-way approach to personal accountability and responsibility for every employee.

Key messages for employees
Communication activities

Key messages for employees

ABB’s technology makes a major contribution to businesses and communities around the world. It is not, however, only what we do, but how we do it, which will determine our reputation with our stakeholders and ensure our continued success.

On joining the company, employees are required to read, understand, and commit to abide by ABB’s Code of Conduct.

Key messages

Every employee at ABB must understand that:

ABB must not, should not, and will not break the law
ABB competes and wins only by playing by the rules
The ABB Code of Conduct and the detailed policies written in the ABB Group Directives, together explain the behavior expected of every employee.
ABB remains proactive by implementing ongoing and systematic training and communications, conducting internal surveys, and committing resources to adequately implement the ABB Integrity Program.

Management's Responsibility

The chief responsibility for ensuring that employees are aware of and embrace these messages lies with the businesses. Business Presidents and financial controllers regularly review and report on integrity and compliance developments in their business, and the issues are a regularly required agenda item for reviews by the businesses. They are also an element in the businesses' performance evaluations.

“ABB is committed to fostering a culture where integrity is woven into the fabric of everything we do,” said Andrea Antonelli, ABB’s General Counsel. “We want integrity to be embedded in our businesses and processes, and reflected in our employees' behavior. This means acting responsibly as individuals and as a company.”

Raising awareness and visibility of integrity throughout ABB

Regular and wide-ranging communications activities ensure that employees in every location are fully aware of ABB’s commitment to integrity and of the consequences of unethical action.

Integrity communications are posted periodically on the ABB intranet such as:

Cases of consequence
Acting with integrity
What should I do
Integrity videos with messages from leadership

Cases of consequence

The “Cases of Consequence” stories report real breaches of ABB’s Code of Conduct by employees, and explains how they were discovered and dealt with.

A story published in March 2012, for example, explained how a group of employees had submitted fraudulent entertainment and expenses claims by splitting bills into small amounts that didn’t require special approval. The contracts of all employees concerned were terminated.

Other articles present dilemmas that frequently occur in the course of business and explain how best to address them. The dilemmas are presented in the form of questions that employees might ask, such as:

“One of our customers recently offered me 2 tickets for the Olympics in London and I have accepted them. Now, I am afraid that I will contravene ABB's Code of Conduct. I do not want to disappoint the customer as he has clearly spent a lot of money on them. What should I do?”

Posters, brochures, and wallet cards

Several Business Ethics Hotline poster campaigns have been rolled out in all locations around the world to encourage reporting and to raise awareness of specific areas of risks. This is particularly useful for spreading the integrity message to factory workers who don’t have access to the Intranet. Constant integrity messages and visuals throughout the company reinforce a strong culture of integrity.

In addition, display stands and integrity boards at a number of traffic points promote the Business Ethics Hotline. ABB Code of Conduct booklets, integrity informational brochures, and wallet cards are made available for employees to take with them.

Learn more

Commitment

Integrity must be embedded in our company DNA

Standards

Our fundamentals: prevent, detect, and resolve

Reporting channels

The key is to speak up and bring integrity concerns into the open so that problems can be resolved quickly

Resolving issues

ABB enforces a strict zero tolerance policy against violations of our Code of Conduct

FAQ

Answers to some of our most frequently asked questions

Products

Products

Industries

Services

About us

Select region & language

Training and communications

E-learning

Face-to-face training

Key messages for employees

Key messages

Management's Responsibility

Raising awareness and visibility of integrity throughout ABB

Cases of consequence

Posters, brochures, and wallet cards

Learn more

Commitment

Standards

Reporting channels

Resolving issues

FAQ

Products

Products

Industries

Services

About us

Select region & language

Training and communications

E-learning

Face-to-face training

Key messages for employees

Key messages

Management's Responsibility

Raising awareness and visibility of integrity throughout ABB

Cases of consequence

Posters, brochures, and wallet cards

Learn more

Commitment

Standards

Reporting channels

Resolving issues

FAQ

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