Frequently Asked Questions

1. I already have an existing SAP Ariba account, do I need to register again?

Yes, you need to click on the registration link in the invitation email from SAP Ariba, log in with your existing user data and then fill out the ABB specific registration form.

2. I have already submitted the registration questionnaire to ABB, do I still need to fill in the qualification questionnaire?

Yes, with the registration questionnaire you provide ABB the general information, such as your contact details, scope of your business and account information. It means all ABB buyers will have a full picture about all your capabilities, even in countries where you are not collaborating with ABB yet.

Only successfully registered suppliers are eligible for the qualification stage to become a qualified ABB supplier. During the qualification, ABB checks, if you commit to ABB Code of Conduct, Social & Environmental Policy, Certified Quality Management System and your Security and Data Protection Policy.

3. Can I open the ABB specific registration form in my local language?

Due to the international procurement organization of ABB, the registration form is only available in English. Please provide all your answers in English.

4. Can I skip the optional questions in the ABB specific registration form?

You can, however, ABB recommends you provide also the optional data to better qualify your company.

5. For which services on SAP Ariba do I need to pay as a supplier?

The registration and supplier management as well as the tender process are free of charge. For further information, please check the Vendor Interaction portal.

6. I have already signed up for the Vendor Interaction portal by SAP Ariba, do I still need to register?

As a registered supplier for the Vendor Interaction portal, you already have SAP Ariba account. Please follow the instructions to register and qualify as an ABB supplier.

7. How secure is SAP Ariba Network in terms of data protection and confidentiality?

Data protection is guaranteed by the encryption of uploaded documents or sensitive information, before they are saved on the database and transmitted. The SAP Ariba servers are located in the Netherlands and the back-up servers in Germany.

8. What are the technical requirements for using SAP Ariba Network?

The SAP Ariba portal can be used with the following certified Internet browsers:

• Apple Safari 9+ (64 Bit). The new SAP Ariba design is not supported by Safari on mobile devices.
• Microsoft Internet Explorer 11 (32 Bit). The compatibility mode is not supported.
• Microsoft Edge 25
• Google Chrome 53 - 55 (64 Bit)
• Mozilla Firefox 48 - 50 (64 Bit)