Select region & language

Austria

German

Belgium

Dutch

French

Bulgaria

Bulgarian

Croatia

Croatian

Czech Republic

Czech

Denmark

Danish

Estonia

Estonian

Finland

Finnish

France

French

Germany

German

Greece

Greek

Hungary

Hungarian

Ireland

English

Italy

Italian

Latvia

Latvian

Lithuania

Lithuanian

Luxembourg

French

Netherlands

Dutch

Norway

Norwegian

Poland

Polish

Portugal

Portuguese

Romania

Romanian

Russia

Russian

Serbia

Serbian

Slovakia

Slovakian

Slovenia

Slovenian

Spain

Spanish

Sweden

Swedish

Turkiye

Turkish

United Kingdom

English

Argentina

Spanish

Aruba

Spanish

Bolivia

Spanish

Brazil

Portuguese

Chile

Spanish

Colombia

Spanish

Costa Rica

Spanish

Dominican Republic

Spanish

Ecuador

Spanish

El Salvador

Spanish

Guatemala

Spanish

Honduras

Spanish

Mexico

Spanish

Panama

Spanish

Peru

Spanish

Puerto Rico

Spanish

United States of America

English

Uruguay

Spanish

Bahrain

English

Botswana

English

French

Cameroon

English

French

Côte d'Ivoire

English

French

Israel

Hebrew

Jordan

English

Kuwait

English

Lebanon

English

Madagascar

English

French

Mauritius

English

French

Oman

English

Pakistan

English

Palestine

English

Qatar

English

Saudi Arabia

English

South Africa

English

Tanzania

English

French

United Arab Emirates

English

Zimbabwe

English

French

Australia

English

Bangladesh

English

India

English

Indonesia

English

Japan

Japanese

Kazakhstan

Russian

Malaysia

English

New Zealand

English

Philippines

English

Singapore

English

South Korea

Korean

Sri Lanka

English

Taiwan (Chinese Taipei)

Chinese - Traditional

Thailand

English

Vietnam

English

We maintain regular contact with our various stakeholder groups, including customers, employees and suppliers. We engage in a transparent dialogue with the capital markets to enable participants to make informed investment decisions on a timely basis. And we interact regularly with governments and civil-society organizations, as well as communities and external partners.

Key areas

Our approach to business is customer-centric. We meet frequently with customers to discuss ABB’s offerings and how we can address their needs, including the need to become more sustainable, achieve greater efficiency and reduce greenhouse gas emissions. Our experts aim to share advice and build relationships of trust.

How we engage:

  • Customer trade shows
  • Customer service
  • Key account manager relationships
  • Customer requests
  • Sustainability partnerships

Investors and the broader financial community provide the capital and liquidity that enable us to run our business. We use a variety of communication channels and discussion platforms to describe our strategy and keep the investment community up to date on our financial and sustainability performance and outlook.

How we engage:

  • Group reporting
  • Press releases
  • Investor Relations website
  • Quarterly analyst and investor webcasts
  • Investor roadshows and conferences
  • One-on-one meetings
  • Annual General Meetings
  • Capital Markets Days

We rely on trusting and stable relationships with our suppliers to support our business. As partners, we work together to create shared value, drive continuous innovation and improve sustainability across the entire value chain.

How we engage:

  • Town hall events for suppliers
  • Procurement management
  • Providing training and engaging in special projects on sustainability performance
  • On-site evaluations and audits
  • Monitoring through our Sustainable Supply Base Management (SSBM) program

Our people make ABB successful. They bring new ideas to life, develop innovative solutions and deliver them with excellence to our customers. To ensure that we are an attractive employer, we listen to our people and engage in an open dialogue to identify and resolve potential issues. We want to continue to create a purpose-driven culture in which everyone can realize their potential.

How we engage:

  • Annual performance reviews
  • Annual employee engagement survey
  • Learning and development opportunities
  • Global network of employee resource groups (ERGs) promoting diversity and inclusion in the workplace
  • Collective bargaining associations
  • Dialogue with the ABB Employees Council Europe, the representative body of all ABB employees in Europe

We engage with governments and civil-society organizations around the world on a wide variety of policies and regulations. We share information with policymakers on how our products and technologies contribute to a low-carbon society, and we seek to advance the global dialogue on climate change and sustainability. For example, we advocate for greater investment in electrical distribution grids as a necessary step to decarbonizing the energy system, transport, industrial operations and the built environment.

How we engage:

  • Meetings with regulators to understand their priorities
  • Engagement with government agencies and other stakeholders to demonstrate the value of our products
  • Participation in international initiatives to address global issues such as climate change

We care about the local communities in which we operate and want to have a positive impact on our surroundings. Our community engagement includes consultations and discussions with representatives of local community organizations. This engagement may intensify during the course of certain business activities, such as planning the construction of a new site, and may also involve contributing to community projects and charities via donations and volunteering.

How we engage:

With our technological expertise and capabilities in electrification and automation, we collaborate with many different institutions, companies and NGOs. Through these partnerships, we seek to drive the transformation of society and industry and to enable a more sustainable and resource-efficient future.

How we engage:

  • Technology and innovation partnerships with other companies
  • Technology partnerships with relevant start-ups
  • Collaborations with research and educational institutions
  • UN Global Compact
  • World Business Council for Sustainable Development
  • International Committee of the Red Cross

More on sustainability