Select region & language

Global

English

Austria

German

Belgium

Dutch

French

Bulgaria

Bulgarian

Croatia

Croatian

Czech Republic

Czech

Denmark

Danish

Estonia

Estonian

Finland

Finnish

France

French

Germany

German

Greece

Greek

Hungary

Hungarian

Ireland

English

Italy

Italian

Latvia

Latvian

Lithuania

Lithuanian

Luxembourg

French

Netherlands

Dutch

Norway

Norwegian

Poland

Polish

Portugal

Portuguese

Romania

Romanian

Russia

Russian

Serbia

Serbian

Slovakia

Slovakian

Slovenia

Slovenian

Spain

Spanish

Sweden

Swedish

Turkiye

Turkish

United Kingdom

English

Global

English

Argentina

Spanish

Aruba

Spanish

Bolivia

Spanish

Brazil

Portuguese

Chile

Spanish

Colombia

Spanish

Costa Rica

Spanish

Dominican Republic

Spanish

Ecuador

Spanish

El Salvador

Spanish

Guatemala

Spanish

Honduras

Spanish

Mexico

Spanish

Panama

Spanish

Peru

Spanish

Puerto Rico

Spanish

United States of America

English

Uruguay

Spanish

Global

English

Bahrain

English

Botswana

English

French

Cameroon

English

French

Côte d'Ivoire

English

French

Israel

Hebrew

Jordan

English

Kuwait

English

Lebanon

English

Madagascar

English

French

Mauritius

English

French

Oman

English

Pakistan

English

Palestine

English

Qatar

English

Saudi Arabia

English

South Africa

English

Tanzania

English

French

United Arab Emirates

English

Zimbabwe

English

French

Global

English

Australia

English

Bangladesh

English

India

English

Indonesia

English

Japan

Japanese

Kazakhstan

Russian

Malaysia

English

New Zealand

English

Philippines

English

Singapore

English

South Korea

Korean

Sri Lanka

English

Taiwan (Chinese Taipei)

Chinese - Traditional

Thailand

English

Vietnam

English

At ABB, we engage, interact, partner and co-develop solutions with our most relevant stakeholder groups, including collaborative partnerships, customers, employees, governments and civil society, investment community and suppliers. We actively engage with governments and local communities in which our products are manufactured and used with the aim of fostering technology adoption, sound regulatory frameworks, job creation and economic growth.


In 2023, as part of the process of conducting ABB’s double materiality assessment, we made some minor adjustments to how we categorize and define our different stakeholder groups.

Key stakeholders

We highly value the partnerships ABB maintains with companies and research and academic institutions in order to collaborate on a wide range of social, environmental and technological activities and topics. These partnerships serve to foster knowledge exchange, contribute to innovation, provide access to talent, expand markets and address complex challenges in a more effective manner.

How we engage:

  • Collaborations with research and educational institutions
  • Global Business Initiative on Human Rights (GBI)
  • International Committee of the Red Cross (ICRC)
  • Technology and innovation partnerships with other companies
  • Technology partnerships with relevant start-ups
  • UN Global Compact
  • World Business Council for Sustainable Development (WBCSD)

We meet frequently with the many organizations with which ABB has current, future and past commercial relationships. They are a key driver of ABB’s business success, and meeting their needs and expectations is essential to our business.

How we engage:

  • Customer requests
  • Customer service
  • Customer trade shows
  • Key account manager relationships
  • Sustainability partnerships

We are committed to maintaining an open dialogue with current, former and future employees of ABB. This group includes formalized and/or elected bodies of employee representatives that deal with management of labor practices, among other topics. Employees bring valuable skills, drive productivity, foster innovation and contribute to ABB’s culture and values. They are vital for achieving our goals and staying competitive.

How we engage:

  • Annual employee Engagement Survey
  • Annual performance review
  • Collective bargaining associations
  • Dialogue with the ABB Employees Council Europe, the representative body of all ABB employees in Europe
  • Global network of employee resource groups promoting diversity & inclusion in the workplace
  • Learning and development opportunities

We engage with governmental, regulatory, political and economic stakeholders, local communities, the media, representatives from social and environmental organizations, non-governmental organizations (NGOs), not-for-profit organizations (NPOs) and charitable organizations, at global, national and local levels. These key stakeholders provide the political and regulatory support, social stability and public trust necessary for ABB to operate its business and achieve sustainable growth.

How we engage:

  • Direct dialogue with community representatives to understand local and national needs
  • Donations and volunteering
  • Engagement with government agencies and other stakeholders to demonstrate the value of our products
  • Meetings with regulators to understand their priorities and share our views on policy issues
  • Participation in national and international initiatives to address global issues such as climate change and sustainability
  • Strategic corporate partnerships

The investment community enables ABB’s access to financial capital and includes such market participants as shareholders, debtholders, financial analysts, rating agencies and proxy advisors. We engage with these stakeholders on both financial and non-financial topics, including sustainability, governance and compensation.

How we engage:

  • Annual General Meeting
  • Capital markets days
  • Group reporting
  • Investor relations website
  • Investor roadshows and conferences
  • One-on-one meetings
  • Press releases
  • Quarterly analyst and investor webcasts

We rely on trusting and stable relationships with the entities that provide products and services to ABB, including equipment and human resources. They serve a critical role in the supply chain and can have significant impacts on our operations and success.

How we engage:

  • Co-development initiatives
  • Early engagement during new product development
  • Monitoring through our Sustainable Supply Base Management program
  • On-site evaluations and audits
  • Procurement management
  • Providing training and engaging in special projects on sustainability performance
  • Town hall and supplier day events


During 2023, we interacted regularly with our stakeholders and held sustainability-specific meetings with our investors, customers and suppliers. In addition to the regular day-to-day discourses we hold with our stakeholders, we also engaged with them for specific strategic and reporting purposes. We are particularly interested in gaining insights into how they perceive value and what matters to them most in terms of economic, environmental and social issues. The knowledge and understanding we acquire from these interactions inform our strategic decision-making and the way we manage risks and opportunities. They shape the actions we take and help us to communicate these actions in ways that maximize our transparency and accountability. By continuously engaging with our various stakeholders, we ensure that we are well positioned to identify and anticipate emerging trends, shifting customer needs and changing market expectations.

 

More on sustainability