Our preferred option of receiving an invoice is electronically, where legally allowed (machine-readable PDF via email and e-invoice/EDI, if available in the country).

E-Invoice/EDI solutions
PDF Invoices
Physical invoices

Electronic invoicing (e-invoicing) is the automated generation, exchange, and processing of a structured digital file format which consists of all invoice information.

Receiving invoices via e-invoice/EDI allows ABB to seamlessly process the invoice and pay our vendors on time.
The benefits of using e-invoice are:

for suppliers – fewer rejected invoices, quicker payments, reduced costs, higher productivity, better cash management, improved buyer/supplier collaboration, etc.
for ABB – better dispute handling, quicker processing and payment cycles, improved account reconciliation, leveraging early payment discounts, improving AP productivity, eliminating duplicates, etc.

Thus, ABB’s e-invoice program initiative forms a win-win situation with its suppliers by having measurable value outcomes and creating a balance for mutual sustained success.

The e-invoice program is being implemented in phases. Suppliers will be informed as soon as this instrument is available to cover end-to-end processes, from purchase order to invoice.

Machine-readable PDF invoices is our next preferred option if the e-invoice program is not available in a given country.

Similar to e-invoices, a machine-readable PDF invoice is also a digital form of invoice, but without the structured digital file format.

ABB works closely with our external invoice scanning providers to capture vendors’ invoices quickly and accurately, and to transform the information into data files for ABB to process.

Please note that in order to submit an invoice via email and have ABB smoothly receive process it, you are required to follow the email requirements.

The file size of the email should not be more than 10 MB in size
One (1) email is to contain only one (1) invoice as a single PDF File (invoices in Word/Excel will be rejected).
Supporting documentation should be in the same PDF as the invoice, with the invoice as the first page. Please note that supporting documents in Word or Excel should not be attached in the same email with the invoice. The entire email will be rejected due to the unacceptable file format.
Zipped files or emails attached in other emails are not acceptable.
If you scan a paper invoice, the invoice image must have at least 300 dpi resolution and be black and white.
The file name of the attachment should not contain special symbols or characters, such as #, $, *, @, :, -, &, etc.
Password-protected documents are not accepted.
Please do not include any written message which requires any action in the email, as the message will not be read.
The invoices billed to ABB are to be emailed only once. Do not use the above email addresses in copies of any correspondence or for sending statements of accounts, quotations, etc. All messages will be ignored.

ABB encourages vendors to use digital invoices whenever possible. If vendors are not able to use digital invoices due to the country’s legal requirements, vendors may send their physical invoices to the address shown on ABB’s purchase order or the addresses listed in the Invoice Requirements section.

For more information about invoice addresses and invoice requirements, please click here.

Invoice Requirements

ABB only makes payments against valid original invoices. Please ensure that all legal requirements and ABB invoice requirements are met in order for invoice to be processed. Any invoice that does not meet the requirements will result in a delay of payment or rejection of the invoice.

Please take note of the important note below and click on the bill to country to view the invoice receipt address and complete invoice requirements.

IMPORTANT NOTE:

Before submitting an invoice, please make sure that your invoice is accurate and complete and meets all national legal requirements.
We strongly recommend suppliers to bill ONE (1) Purchase Order per ONE (1) invoice. If you add multiple Pos to one invoice, the invoice processing will take longer and you will only be paid if everything is correct.
Please ensure that the invoice indicates the current, valid PO number and does not state an old PO number, as this makes processing difficult.
The invoice should match the PO (e.g., if the PO is split into separate line items; the invoice should also be split into separate line items).
The unit price, unit of measurement, and currency must be the same as on the PO.
PO line item numbers need to be referenced on each invoice line item.
The invoice payment terms must match the PO payment terms.
Do not deduct credits from an invoice. Send credit notes separately.
If you issue a credit note, please indicate the original invoice number, referencing the credit note.
Any additional costs not reflected on the PO should be agreed with ABB prior to issuing the invoice; otherwise, the invoice is liable to be rejected by ABB.